Improve reviews and reputation.
Centralize reviews, respond faster, and catch issues early. Give every location the tools to lift ratings consistently.
Respond fast with confidence
Keep tone on brand while hitting response-time goals.
- Unified inbox for Google reviews plus social comments and DMs.
- Saved replies and AI suggestions tuned to your brand voice.
- Assignments, SLAs, and alerts for low ratings to prevent surprises.
- Translations and sentiment to handle global audiences.
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Track what moves ratings
See themes, wins, and issues across every location and act quickly.
Themes
Tag feedback to spot recurring product or service issues.
Leaderboards
Compare response times and ratings to highlight coaching needs.
Playbooks
Pre-approved responses for common praise and complaints.
Reporting
Share weekly reputation health summaries with managers.