Answer every comment, DM, and review in one inbox.
Social replies and Google reviews land in one queue with assignments, saved replies, and SLAs so nothing slips.
Stay fast and consistent
Keep tone on brand across locations while responding quickly to customers.
- Unified inbox for Facebook, Instagram, Google reviews, and more.
- Assignments, SLAs, and internal notes for clear ownership.
- Saved replies and AI-assisted drafting to respond faster.
- Sentiment and tags to spot common issues and wins.
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Protect your reputation
Alerting, triage, and review workflows keep ratings healthy across locations.
Escalations
Route sensitive reviews to managers with playbooks and deadlines.
Templates
Pre-approved responses for common themes across restaurants, salons, and retail.
Reporting
Track response times, sentiment shifts, and rating trends per location.
Language support
Translate incoming reviews and outbound replies without leaving the inbox.